Who are we?
HOPE is a leading professional care service offering a comprehensive range of care and support solutions to vulnerable children and adults.
Drawing upon our decades of experience and commitment to industry best practice, we are passionate about providing exceptional care and support services to individuals across the UK.
Established in 2003, we have a dedicated team of specialist, trained and experienced care and support workers who provide exceptional one-to-one care to vulnerable adults who want to live at home and maintain their independence. We specialise in the provision of care and support for children with disabilities and complex healthcare needs.
Our professional care and support workers provide a range of personalised services in the home including, domestic support, companionship, cooking, personal care, lifestyle and social activities through helping to manage and support specialist conditions. Ours is a person and people-centred service with care and support provided hourly, daily, weekly or live-in.
We contract with service users whether they have individualised budgets or receive direct payment. Our clients/service users come from all cultural, economic and social backgrounds and communities, and we pride ourselves in working with people who are diverse by age, ethnicity, faith, gender and race.
H
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P
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We pride ourselves in being the Home Of Professional Excellence (HOPE) in:
Semi-Independent Living
Supporting and empowering young people to live independently in the community.
Supported Living
HOPE provide high-quality supported living solutions for people who need a flexible and supportive living arrangement.
End of Life
Caring for your loved one and giving them peacefulness and comfort as they approach their final days.
Short Breaks
Short Breaks and Childcare Services for disabled children and young people and their parents/carers.
with disabilities and complex healthcare needs.
We will provide you with the support that you need.
Who can benefit from HOPE care services?
Who uses care services?
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Elderly adults
Those needing assistance with daily living due to age-related decline.
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People with disabilities
Individuals with physical, intellectual, or developmental disabilities who require support.
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People who are recovering from illness/surgery
Short-term care to aid recovery.
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People with chronic health conditions
Long-term management of health needs.
What care services do we offer?
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Personal care
Help with bathing, dressing, toileting, and other daily activities.
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Home care
Assistance with housework, errands, and meal preparation.
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Companionship
Social interaction and emotional support.
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Medical care
Medication management, wound care, and other medical tasks (by qualified professionals).
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Live-in care
A carer who lives with the service user and provides 24/7 support.
How do I choose the right care?
There’s a lot to consider when you’re thinking about choosing a care provider. It is a big decision, so it’s important to find someone who you can trust to provide quality care for yourself or your loved one.
To help you navigate this process, here are some key factors to consider:
Assessment of needs
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Level of care needed
What kind of support is required? Daily living assistance, medical care, companionship, or a combination?
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Physical and cognitive abilities:
Consider the specific limitations or needs that require assistance.
Type of Care Provider
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Home care agencies
Provide a range of services with employed carers.
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Independent carers
Self-employed carers who work directly with clients.
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Live-in care
A carer who lives with the recipient and provides 24/7 support.
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Social services
Government-funded support for those who qualify.
Research & Qualifications
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Reputation and experience
Check online reviews, references, and accreditations.
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Qualifications and training
Ensure carers have the necessary skills and experience for the required care.
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Background checks
Verify criminal record checks and references for peace of mind.
Communication & Compatibility
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Care philosophy
Does the provider’s approach align with your values and preferences?
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Communication style
Open and clear communication is crucial for a positive care experience.
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Personality match
Consider the personality and rapport between the care recipient and the provider.
We are a fully CQC regulated service.
Your Safety and Well-being Come First!
HOPE Superjobs is fully regulated by the Care Quality Commission (CQC) to ensure we provide only high-quality home care services.
At HOPE, we understand the importance of trusting your loved one’s care to qualified professionals. That’s why we’re registered with the Care Quality Commission (CQC), the government body that rigorously inspects and approves care providers. Â
Regular CQC inspections ensure we maintain the highest standards, allowing you to focus on what matters most – your loved one’s happiness and well-being.
View our CQC rating
This registration ensures we meet the National Minimum Standards, guaranteeing:
- Safe and Effective Care: Our services are designed to prioritise your loved one’s safety and well-being.
- Compassionate Support: Our team is dedicated to providing care with empathy and understanding.
- High-Quality Standards: We continuously strive to deliver exceptional care that meets the highest benchmarks.
- Peace of Mind: By choosing HOPE, you can be confident that your loved one will receive consistent, professional care every time.
We offer supported living, semi-independent living and respite care in modern, accessible facilities that are maintained to the highest standards.
We are proud to be registered and regulated by Ofsted, ensuring we meet the highest standards of safety and quality.
For your peace of mind, we are fully compliant with Ofsted regulations, which means our services are regularly inspected and meet rigorous safety and quality standards. Ofsted regulations guarantee quality care and the reassurance that your child is in safe hands.
To find out more, visit the OFSTED website.
GREAT CARE starts with GREAT CARERS!
All of our care and support workers, regardless of previous experience, are trained by us and receive ongoing training and professional development to ensure that they and we deliver the highest standard of care to our clients/service users.
Our carers and support staff always strive to ensure every customer receives the brilliant support that they deserve. Our staff are always willing to go above and beyond to guarantee that each service user is completely satisfied with the care that they receive.
We handpick our staff, and we encourage ongoing training, to ensure that our carers are the very best that we have to offer to our service users.
- Background checked
- Experienced
- Supported and encouraged
- Regularly assessed
- Fully trained
- Qualified and regulated
What do our clients say about HOPE?
Read our testimonials and see why our clients choose our service.
SEND US A MESSAGE
Our friendly staff are always available to provide any information about our services that you require.
Our team are happy to respond to any questions you may have and give you more information about our services.